Invoices
Here you’ll find all the information you need about invoices, payment methods, and where to access your billing details.
Where can I find my invoices?
First, check your email. We send all invoices electronically. You can access your invoices directly in Customer Portal eCare. Simply log in to view, download, or manage your invoices.
How can I pay my invoice?
Payment details are included on your invoice. If you need further assistance, please contact us.
Invoice inquiries
If you have any questions regarding an invoice issued by ColliCare, you can reach us at finance@collicare.pl.
Please include your invoice number in your inquiry.
Invoices FAQs
All invoices are available in Customer Portal eCare. Log in to view and download past and current invoices.
If you haven’t received your invoice, check your spam folder or log into Customer Portal eCare to download it. You can also reach out to finance@collicare.pl for assistance.
Late payments may result in additional fees or service interruptions. If you’re experiencing issues with payment, please contact us as soon as possible.
If you believe an invoice is incorrect, please contact us within 8 days of receiving it. Make sure to provide your invoice number and details of the dispute.
Contact us regarding invoices and payments.
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